Australian Embassy

Services for Australians

Services for Australians Overseas

Opening hours

The Embassy is open to the public from 8.30 am to 4.00 pm Mondays to Thursdays and 8.30am to 1.00pm Fridays, except public holidays.

Consular Duty Officer (24 hour): +61 2 6261 3305

or within Australia only: 1300 555 135 (toll free - local call cost only)

What we can and cannot do

We provide consular assistance to Australian citizens and permanent residents travelling or living abroad through our offices in Australia and diplomatic missions (embassies, high commissions, consulates) overseas. Our capacity to assist you is influenced by local laws and conditions, international rules governing consular work, and by the cooperation offered by persons and organisations outside the Australian Government. For further information go to:

Consular Privacy Collection Statement

Providing consular assistance to Australians overseas is a core function of the Department of Foreign Affairs and Trade (DFAT). In order to provide effective consular assistance, DFAT is required to collect, use and disclose an individuals’ personal information.
The privacy of consular clients and their families is a fundamental aspect of managing consular cases. This statement outlines how DFAT collects, uses, discloses and stores personal information related to consular cases in accordance with the Privacy Act 1988. This notice is provided pursuant to Australian Privacy Principle 5. To read the statement please go to:

Travel information for Australians

We strongly advise you to reconsider your need to travel to Lebanon at this time because of the unpredictable security situation as a result of ongoing political and sectarian tensions. The situation could deteriorate without warning. If you do decide to travel to Lebanon, you should exercise extreme caution. Pay close attention to your personal security and monitor the media and other local information sources about possible new safety or security risks and political developments. For further information go to: 


In order to provide better service to all clients, the Passport Office has implemented an appointments system. Australian Citizens who wish to lodge an application for a new or replacement passport should make an appointment by:

  • telephone on 01 960 600 during normal business hours (8.30 am to 4.00 pm Mondays to Thursdays and 8.30am to 1.30pm Fridays); or
  • e-mail to

On 1 January 2017, Passport fees will increase – click here for more information.

The Australian Embassy accepts payments by credit card and debit card only.

For further information and forms about passports for Australian Citizens please visit the passports website at

Please note that an appointment is not necessary if you are collecting your new passport.


FEES as of 1 February 2017

Passports                                                                                                                                USD

10 - Year validity passport (for adults 18 and above)                                           $300*

10 - Year validity passport (for 16 and 17yrs old)                                                   $260*

5 - Year validity passport (for children under 16)                                                  $151*

5 – Year validity passport (optional for persons 75 and over)                          $191*

Frequent traveller passport                                                                                            $402*

Emergency passport                                                                                                          $138

*The above fees are subjected to an overseas surcharge under the Passports Act 2005 & Regulations

(Currently $81USD for adults and $41USD for minors)


Other travel documents and services                                                                  USD

Document of Identity                                                                                                         $57

Certificate of Identity                                                                                                         $138

Certificate of No Impediment                                                                                         $110

Making and certifying a copy of a document or part of a document             $55

Witnessing: the signature; or the seal;

or the Signature and seal of an authority or person                                             $55


On-line registration for Australians overseas

We encourage use of this online registration service by Australians planning to reside overseas for extended periods, and those travelling to locations where there are security risks.

Living in Country

Returning to Australia

Handy information for Australians or residents returning from a holiday or moving back to Australia.