Department of Foreign Affairs and Trade
Telephone: 00 961 1 960600
General fax: 00 961 1 960601
Consular and Passport fax: 00 961 1 960602
8.30 am to 4.00 pm Mondays to Thursdays and 8.30am to 1.00pm Fridays, except public holidays.
Consular Duty Officer (24 hour): +61 2 6261 3305
or within Australia only: 1300 555 135 (toll free - local call cost only)
Department of Home Affairs
You can contact the Visa Office via email:
Postal Address: P.O.Box 11-1860, Riad El Solh, Beirut 1107 2090 Lebanon.
Courier Address: Australian Embassy Beirut, Visa Office, Serail Hill Beirut Centre Ville, Beirut Lebanon
The Visa Office in Embassy in Lebanon does not have a phone enquiry service. To hear a recorded message you can call +961 1960 670.
The Department has a call centre based in Cairo, managed by TLScontact, to service general client pre-lodgement enquires from Lebanon. The call centre is operational from Sunday through to Thursday 9:30AM to 5:30PM
Cairo Call Centre: +20 233 313 301 Note: International call charges apply.
For further details on how to contact the Visa Office and also the Visa Application Centre please see the Visas, immigration and Citizenship page.
Please do not call the Department of Foreign Affairs and Trade (DFAT) in the Australian Embassy in Lebanon for visa related enquiries as they are a separate office, are not responsible for visas and cannot transfer your call.
DFAT head office in Canberra
Australian Government Department of Foreign Affairs and Trade
RG Casey Building
John McEwen Crescent
Barton ACT 0221 Australia
Switchboard: +61 2 6261 1111