Australian Embassy

Contact us

Contact us

Department of Foreign Affairs and Trade

Telephone: 00 961 1 960600

General fax: 00 961 1 960601

Consular and Passport fax: 00 961 1 960602


Department of Immigration and Border Protection

You can contact the Visa Office via email:


Postal Address: P.O.Box 11-1860, Riad El Solh, Beirut 1107 2090 Lebanon.

Courier Address: Australian Embassy Beirut, Visa Office, Serail Hill Beirut Centre Ville, Beirut Lebanon

The Visa Office in Embassy in Lebanon does not have a phone enquiry service. To hear a recorded message you can call +961 1960 670.

The Department has a call centre based in Cairo, managed by TLScontact, to service general client pre-lodgement enquires from Lebanon.  The call centre is operational from Sunday through to Thursday 9:30AM to 5:30PM

Cairo Call Centre: +20 233 313 301 Note: International call charges apply. 

For further details on how to contact the Visa Office and also the Visa Application Centre please see the contact us section of the Visas and Immigration page under Connecting with Australia.

Please do not call the Department of Foreign Affairs and Trade (DFAT) in the Australian Embassy in Lebanon for visa related enquiries as they are a separate office, are not responsible for visas and cannot transfer your call.

DFAT head office in Canberra

Australian Government Department of Foreign Affairs and Trade

RG Casey Building
John McEwen Crescent
Barton ACT 0221 Australia

Switchboard: +61 2 6261 1111


Getting help overseas

Australian passports

Australian Passport Office