For clients located in Lebanon and Syria
Accessing the temporary digital application upload function on the Australian Passport Office website
Australians in Lebanon and Syria may be able to lodge their passport application online using the temporary digital upload function on the Australian passport website.
You can use the digital upload function if you:
- are currently in Lebanon or Syria and have a delivery address in Lebanon or Syria
- have held a 10-year Australian Passport issued since 1 January 2006; or
- are lodging an application for a child.
If you do not meet the requirements, you must lodge your application in person at the Australian Embassy in Beirut.
For customers in Lebanon and Syria who meet the above criteria, follow these steps:
- complete the application form online
- upload the application form, supporting documents, digital photo and credit card payment authorisation (payment is only available by credit card and is taken in AUD (Australian Dollars)).
Passport collection:
If you want your new passport sent to a location other than the country you are currently in, please complete a declaration (form-B11) which should include:
- where you want your passport delivered (i.e. Australian Embassy, Consulate or High Commission or a Passports State Office in Australia),
- a name of the person authorised to collect it on your behalf
- your written authorisation for that person to receive the passport.
Once collected, you or your nominated contact is responsible for arranging the safe delivery of the passport to you.
Assessment and payment:
Once your digital application has been reviewed (note this may take up to 4 days), you will receive an email from [email protected] with payment confirmation.
In assessing your application, we may contact you if:
- the application is for a child and if we need to confirm information.
- additional documentation is required
- there is a problem with what you have submitted
- you are not eligible for this service.
When finalised, your passport will be sent to:
- the Australian Embassy in Beirut for collection
- the location you nominated on your B11 declaration form.
If your delivery address is not in Lebanon or Syria, the digital upload option will not appear when you begin your online application.
Processing times and support:
Please note that the digital upload service is a standard (non‑priority) service. The current processing time for online passport applications is approximately six (6) weeks.
Payment for your application may take up to 10 days to be processed. Once payment has been successfully received and your application is entered into the system, you will be able to track its progress through the DFAT Online Passport Application Service – Check Passport Application Status.
The Embassy is unable to provide individual application status updates. You will be contacted once your passport has been received and is ready for collection or dispatch.
Examples where customers are not eligible for the digital upload function:
You cannot use the digital upload function if:
- you have urgent need to travel or require an emergency passport
- you hold a Limited Validity Passport (LVP)
- you are applying for your first adult passport (you must lodge your application in person at an Australian Embassy, Consulate or High Commission or a passport office in Australia).
Note. A child who is applying for a first-time adult passport may be issued a Limited Validity Passport (LVP). The LVP may be upgraded to a fully validity passport if they present in person to an Australian Embassy, Consulate or High Commission prior to expiry.
As of 1 January 2023 passport renewal applications (child or adult) can be lodged by mail.
For an adult passport renewal, you must be 18 years and over and you will need a passport that:
- was issued when you were aged 16 or older
- was issued on or after 1 January 2006
- had, when it was issued, at least two years’ validity
- has your current name, date of birth, place of birth and gender, and
- has not been reported lost, stolen, or cancelled.
If you can answer yes to all the above, please follow the instructions in this link.
Child passport renewal applications (PC8) can be mailed-in provided the applicant is:
- aged up to 15 years old and
- has held a previous passport
If you can answer yes to all the above, please follow the guide
An Emergency passport application can now be lodged by mail if it is lodged at the same time as a full validity passport renewal for a child or an adult.
You are able to use the same application for both passport types. Requirements for full validity passport renewals by mail for children and adults are stated above.
Fees will apply for both passports type (fees for a full validity passport + fees for emergency passport + overseas surcharge).
Once the complete application is received and the fees are paid, the emergency passport would be issued within two business days.
For first time applications (child or adult), applications for children aged 16 or 17, or replacing a lost passport, or applying for an emergency passport on its own, the application must be lodged in person at the Embassy by appointment only.
The Passport Section at the Australian Embassy in Beirut operates by appointments only for passport application interviews. It is not necessary to make an appointment when collecting your new passport/travel document.
Due to the ongoing unpredictable security situation, Lebanese General Security have advised they will no longer allow dual Australian/Syrian nationals entry in to Lebanon to renew expired Australian passports. Only holders of valid Australian passports can enter Lebanon.
You can make your own passport appointment here*:
*The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Embassy's appointments. Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT’s behalf for these purposes. If this information is not collected, DFAT’s ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore’s Privacy Policy, and by DFAT in accordance with DFAT’s Privacy Policy
If you have any inquiry concerning passport procedures and requirements, you can contact us on 01-960600 or email us at: [email protected] and we will respond to your email as soon as we can.
How long to get an Australian passport?
Due to the high demand on passports, you should now allow a minimum of 6 weeks to receive the full validity passport once payment has been taken. PLEASE NOTE incomplete applications will cause delays.
Information to help you prepare your passport application when you are lodging it in Lebanon:
- Type of form you need to use: Australian Passport Renewal Application (PC7) or Application for an Australian Passport (PC8)
- Instructions on how to complete the application form: PC8
- Complete your Australian Passport Application Form online at: www.passports.gov.au
- Supporting documents for adult applicants lodging PC8 (for first time adult passport, replacing lost/stolen passport)
- Supporting documents for applications of minors (18 years and under)
- Foreign Documents – Documents in Arabic should be translated into English by a sworn translator registered with the Syndicate of Sworn Translators. (If the sworn translator is not registered in the Syndicate of Sworn Translators, the document would then needs to be authenticated by the Ministry of Foreign Affairs and Emigrants in order to be accepted by the Embassy).
- Photo guidelines. Australian passport photos are different to Lebanese standard passport photos, so please read the instructions carefully and pass them to the photographer.
- List of approved Guarantor/Referee (if non-Australians and for use with PC8 form only)
- PC8 Checklist – This form is your reference to ensure that you completed the application correctly and have the appropriate documents, photos, and fees to lodge the application. If anything is missing in the application and/or document, the processing of your application could be delayed.
- Reporting a lost or stolen passport
- List of passport and notarials fees for this month.