Accessing the temporary digital upload function on the Australian Passport Office website
Customers who have been issued with a 10-year Australian passport since 2006 or who are applying for a child passport will be able to upload their application via the Australian Passport Office website.
In order to use this temporary digital upload function, you must:
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be located in either Lebanon or Syria and have a delivery address in Lebanon or Syria
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have held a 10-year Australian Passport since 2006; or
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be lodging an application for a child
If you do not meet the above criteria, this option is not available to you and you must lodge your Australian passport application in person at your closest Australian Embassy, Consulate or High Commission in Beirut, Lebanon.
For customers in Lebanon or Syria who meet the above criteria, follow the steps below to lodge your passport application:
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Complete the application form online
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Upload the application form, supporting documents, digital photo and credit card payment authorisation
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Payment is taken by Credit Card only, in AUD (Australian Dollars)
Once your digital application is being assessed (note this may take up to 4 days), you will receive an email from [email protected] to finalise the payment authorisation.
You will also be contacted if:
- the application is for a child
- additional documentation is required
- there is a problem with what you have submitted
- you are not eligible for this service
Once your passport has been finalised it will be sent to the Australian Embassy in Beirut for collection. There is no Australian Embassy in Syria.
Please note that if your delivery address is not in Lebanon or Syria, the new upload function will not become available at the application stage.
Please refer to the Australian Passport Office website for current processing times.
If you face any issues when completing the passport application or during the account registration process, please contact your closest Australian Embassy
Examples where customers are not eligible for the digital upload function
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If you have urgent travel or require an emergency passport you are not eligible use the digital upload function for this reason
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If you hold a Limited Validity Passport, you are not eligible to use the digital upload function
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Age 16 years and older, if you are applying for a passport for the first-time adult passport, provided all other requirements are met: A child who is applying for a first-time adult passport may be issued an LVP. The LVP may be upgraded to a FVP if presented in person prior to expiry).
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As of 1 January 2023 passport renewal applications (child or adult) can be lodged by mail.
For an adult passport renewal, you must be 18 years and over and you will need a passport that:
- was issued when you were aged 16 or older
- was issued on or after 1 January 2006
- had, when it was issued, at least two years’ validity
- has your current name, date of birth, place of birth and gender, and
- has not been reported lost, stolen, or cancelled.
If you can answer yes to all the above, please follow the instructions in this link.
Child passport renewal applications (PC8) can be mailed-in provided the applicant is:
- aged up to 15 years old and
- has held a previous passport
If you can answer yes to all the above, please follow the guide
For first time applications (child or adult), applications for children aged 16 or 17, or replacing a lost passport, the application must be lodged in person at the Embassy by appointment only.
The Passport Section at the Australian Embassy in Beirut operates by appointments only for passport application interviews. It is not necessary to make an appointment when collecting your new passport/travel document.
Due to the ongoing unpredictable security situation, Lebanese General Security have advised they will no longer allow dual Australian/Syrian nationals entry in to Lebanon to renew expired Australian passports. Only holders of valid Australian passports can enter Lebanon.
You can make your own passport appointment here*:
*The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Embassy's appointments. Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT’s behalf for these purposes. If this information is not collected, DFAT’s ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore’s Privacy Policy, and by DFAT in accordance with DFAT’s Privacy Policy
How long to get an Australian passport?
Due to the high demand on passports, you should now allow a minimum of 6 weeks to receive the full validity passport once payment has been taken. PLEASE NOTE incomplete applications will cause delays.
Information to help you prepare your passport application when you are lodging it in Lebanon:
- Type of form you need to use: Australian Passport Renewal Application (PC7) or Application for an Australian Passport (PC8)
- Instructions on how to complete the application form: PC8
- Complete your Australian Passport Application Form online at: www.passports.gov.au
- Supporting documents for adult applicants lodging PC8 (for first time adult passport, replacing lost/stolen passport)
- Supporting documents for applications of minors (18 years and under)
- Foreign Documents – Documents in Arabic should be translated into English by a sworn translator registered with the Syndicate of Sworn Translators. (If the sworn translator is not registered in the Syndicate of Sworn Translators, the document would then needs to be authenticated by the Ministry of Foreign Affairs and Emigrants in order to be accepted by the Embassy).
- Photo guidelines. Australian passport photos are different to Lebanese standard passport photos, so please read the instructions carefully and pass them to the photographer.
- List of approved Guarantor/Referee (if non-Australians and for use with PC8 form only)
- PC8 Checklist – This form is your reference to ensure that you completed the application correctly and have the appropriate documents, photos, and fees to lodge the application. If anything is missing in the application and/or document, the processing of your application could be delayed.
- Reporting a lost or stolen passport
- List of passport and notarials fees for this month.